Privacy Policy
Your privacy is our priority. Read how we protect your personal and medical information with the highest standards of confidentiality and care.
إِنَّ اللَّهَ يَأْمُرُ بِالْعَدْلِ وَالْإِحْسَانِ
"Indeed, Allah commands justice and excellence."
"بیشک اللہ عدل اور احسان کا حکم دیتا ہے۔"
— Surah An-Nahl (16:90)
Our Privacy Policy
At Gyne.pk, we respect your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains what information we collect, how we use it, and the measures we take to safeguard it. By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect only the information reasonably necessary to provide our healthcare services. This may include:
- Name, mobile number, age, gender, and city
- Medical history, symptoms, and prescriptions
- Laboratory reports and diagnostic images
- Any information you voluntarily provide during a consultation or inquiry
How We Use Your Information
Your information is used only to:
- Provide healthcare consultations and patient support
- Connect you with licensed healthcare professionals
- Maintain consultation records where appropriate
- Respond to your questions and requests
- Improve our services and website
- Comply with applicable legal and regulatory requirements
Secure Communication
Many consultations and patient communications are conducted through WhatsApp. Messages exchanged through WhatsApp are protected by WhatsApp's End-to-End Encryption (E2EE) during transmission. WhatsApp is an independent service, and its collection or processing of data is governed by WhatsApp's own Privacy Policy.
We Do Not Sell Your Data
Gyne.pk does not sell, rent, or trade your personal or medical information to advertisers, data brokers, or other third parties for marketing purposes. Your health information is never treated as a commercial product.
When We May Share Information
Your information may be shared only:
- With healthcare professionals involved in your care
- With trusted service providers who help us operate our platform under appropriate confidentiality obligations
- When required by applicable law, court order, or lawful government request
- To protect the safety, rights, or legal interests of patients, healthcare professionals, or Gyne.pk
We do not disclose your information for unrelated commercial purposes.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to maintain a secure environment, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our policies.
Cookies and Website Analytics
Gyne.pk may use cookies and standard analytics tools to improve website functionality, security, and user experience. These technologies help us understand website usage and do not authorize the sale of your medical information.
Your Rights
Subject to applicable law, you may request access to your personal information, request correction of inaccurate information, or ask questions regarding how your information is processed. Certain legal obligations may require us to retain specific records.
Children's Privacy
Our services are not intended for children without the involvement of a parent, legal guardian, or other legally authorized representative where required.
Changes to This Policy
We may update this Privacy Policy from time to time. Any revised version will be posted on this page with an updated Effective Date. Continued use of Gyne.pk after changes become effective constitutes acceptance of the updated policy.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact the Gyne.pk support team:
Our Privacy Commitment
We collect only the information needed to provide healthcare services.
We do not sell your personal or medical information.
Patient communications through WhatsApp benefit from WhatsApp's End-to-End Encryption.
Access to patient information is limited to authorized personnel and healthcare professionals who need it to provide care.
We use reasonable security measures to help protect your information.
Your privacy, dignity, and confidentiality remain central to the services we provide.